Description
Made with 100% natural soy wax blend, each candle features a 100% cotton wick and a permanent adhesive label where your custom designs can come alive.
Please Note: We want to ensure that you have a clear understanding of the nature of this product and its associated refund policy. Please read this disclosure carefully before making your purchase.
Made-to-Order:
This is a made-to-order item. This means that each piece is specially crafted for you once your order is placed. We do not keep a pre-made inventory of this product. The made-to-order nature of this item allows for customization and personalization, ensuring that you receive a unique and tailored product.
Non-Refundable Policy:
Due to the personalized and custom-made nature of this item, we regret to inform you that all purchases are non-refundable. Once your order is placed, it enters the production process immediately, and resources are allocated to create your customized item. Therefore, we are unable to accept returns, exchanges, or provide refunds for this item unless it arrives damaged or defective.
Damaged or Defective Items:
In the unlikely event that your item arrives damaged or defective, please contact our customer service team within 3 days of receiving your order. We will work swiftly to resolve the issue and provide you with a replacement or a refund, as appropriate.
Cancellation Policy:
If you need to make changes to or cancel your order, please do so within 2 hours of placing your order. After this period, we cannot accommodate cancellations or changes to your order as it will have already entered the production process.
Production and Shipping Times:
The production time for this may vary depending on the level of customization and demand. Please refer to the product page for estimated production and shipping times. These times are provided as estimates and may be subject to change. We will do our best to keep you informed of any delays.
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